Shipping Policy
Thank you for shopping with Off The Hook Apparel
Shipping Rates
Shipping rates are calculated at checkout based on your location, package weight, and carrier rates (USPS/UPS). You’ll see the exact cost before placing your order.
We also offer free standard shipping on orders over $100 (before taxes and discounts).
Processing Time
Orders are processed within 1-3 business days (Monday-Friday). We do not ship on weekends or holidays. Orders placed on weekends will begin processing the following business day
Shipping Method & Delivery Time
All orders are shipped via standard shipping. Delivery typically takes 3-7 business days after your order has been processed and shipped.
Delays & Processing Updates
Occasionally, processing times may be slightly extended due to holidays , high order volume, or time away from the business. If this occurs, customers will be notified via email.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier. Please contact shipping carrier directly for assistance.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details.
Thank you for supporting Off The Hook Apparel!